Recently, Matt Runstedler helped Wellington Motors Chrysler Jeep Dodge celebrate its 70th Anniversary by being named the top Chrysler technician in Canada.
Chrysler Canada has roughly 440 dealers across Canada, with about 3,500 technicians, and runs the “Master Tech Challenge program” across the country to help find the top technicians.
Winning the prestigious award involves competing against 3,500 other technicians across the country and starts with technicians doing monthly web based courses and tests, along with a monthly advanced second level set of tests to have the opportunity to do an on-line National test at the end of the year.
The top 100 technicians from this National test are invited into their respective Chrysler training centers where they do a hands on test where a trainer ‘bugs’ a vehicle and gives the technician 12 minutes to diagnose it.
The 12 minutes sounds short, however the technicians are set up with everything ready to go including scan tools and internet access and the winner isn’t simply gauged by whether they find the fault or not, but rather on a points system on how they approach the problem.
From these top 100 hands on participants, Chrysler then takes the four Regional Champions (western, Ontario, Quebec and Atlantic) and brings them to a location – this year Grand Bend’s “Mopar Nitro Jam” – where they take the Master Tech National Exam, which includes questions that range from suspension to diesel to vehicle communications system to determine the National Master Tech Champion.
To help Wellington Motors celebrate the Master Tech Championship and its 70th anniversary, Chrysler Canada was on hand to present Matt and the dealership with the award.