Day programs for seniors here recently became a whole lot easier to access.
The Community Care Access Centre (CCAC) is positioned in the health care system to improve coordination and care transitions for those requiring health and social services.
The CCAC aims to be the “hub” connecting various health related organizations to accomplish this goal.
Early in 2011, the Local Health Integration Networks (LHINs) and the chief executive officers of CCACs, with ministry support, committed to expand the role of the CCACs to include a greater role connecting people to adult day programs, complex continuing care, rehabilitation and supportive housing.
Full implementation of this new placement role will take effect by March 2013.
But as of July, residents, family members and health care providers in Waterloo Wellington can contact the Waterloo Wellington CCAC directly at 310-CCAC to access information.
This one-stop call allows the CCAC staff to do the work necessary to determine availability of program spots in Waterloo Wellington. The centre will then determine which adult day programs are appropriate for the person, make a referral to an adult day program and follow up with the caller with the necessary information.
CCAC officials say streamlining the placement process will result in:
– greater coordination and care transitions for those requiring health and social services;
– a single point of access for assessment, eligibility determination and waiting list management for adult day programs in Waterloo Wellington;
– a simplified process intended to result in higher referral rates from hospital and community partners;
– improved flow of clients through the adult day program services in Waterloo Wellington; and
– allowing CCAC staff to assess if other health and community services are required (officials say WWCCAC aims to ensure people have the right care, at the right time, in the right place).
Waterloo Wellington CCAC adult day programs are full- or half-day programs offered to seniors. The programs are offered in group settings outside of the home within the community. The program includes recreational activities, social activities and some professional therapy.
There are 23 adult day program agencies across Waterloo Wellington, including four in Guelph, two in Erin, one in Fergus and one in Mount Forest.
The Waterloo Wellington CCAC is one of 14 centres in the province.
