Dear Editor:
Having worked at Groves hospital for over 20 years, I recently retired due to family circumstances. I loved working there and have always been very proud of that, and the service provided.
After recently having some health issues of my own, I am dismayed by the difficulty in getting appointments. When you call it seems impossible to speak with a person, and you have to leave messages, and are called back a day or two later and given an appointment that is months away.
I have to have an x-ray, and on the 29th of May was told the earliest I can have one is July. This is quite ridiculous. Also a mammogram, and that would be in October. I called Guelph, I can have a mammogram next week, and a walk-in chest x-ray today.
I am not complaining about the quality of care. The people that work there are amazing. There is an obvious problem with the management of the booking system.
I also asked about a cancellation list. And there is not one. So when people don’t show up, the opening is wasted. I have heard more and more people in our community are going to Guelph, and this seems not right.
Georgina McCulloch,
Fergus