Today's date: Wednesday March 29, 2017
column width padding column width padding
The Wellington Advertiser Masthead Logo

We Cover The County...
39,994 Audited Circulation

WEEKLY POLL   |   Community News   |   EQUINE   |   Schools & Buses

OPP 2016
Community Guide SS 2017
column width padding column width padding

Canada's Business

by Bruce Whitestone

The decline of civility

There has been such a pronounced decline in civility in recent years that it is now adversely affecting the economy.

Recently, this columnist was in a bank and a teenager showed up very scantily clad. She would have shamed someone in a bikini.   Clearly, the bank should have refused to serve her.

What else would the bank accept? Some business establishments - for example, shop windows - will show a sticker “No shoes, No shirt, No Service.”

Not very long ago, at a major department store, I observed a little old lady looking through a pile of rugs. She was turning over each rug with so much difficulty that she was almost doing a summersault while no salesperson offered to assist her.

While shopping in another store, I was addressed by my first name, despite the fact my age was obvious and she was unknown to me.  Should I have not been called “sir” or perhaps my name with “Mr. Whitestone”?

It seems this decline started with businesses introducing dressed down “casual Fridays”.  Why do employees now show up for work casually dressed all too often?  Is that sloppy outfit not conducive to careless work and a lack of respect for their position and the company?

At major universities, more lecturers are appearing in most uncaring manners.  The same applies to schools where the teachers dress in blue jeans. Does that not create a lax attitude by students?

Major companies’ call centres represent this problem further.

No one gets a sir or madam.  Handwritten notes have been replaced by computer generated emails, if anything at all is even sent.

This very pervasive attitude of incivility, of course, provokes a negative response from the public.   We now seem to have to accept that this is the way things are. However, the lack of civility does not attract a customer who then is likely to take their business elsewhere.

It is all a far cry from the too-strict and more formal ways of generations past. Still, the pendulum has swung too far in the opposite direction and the consequences are neither good for business nor for making society and life more pleasant.

Let’s wake up and restore civility to our lives, for the sake of our economy and mutual respect.  

Politicians, especially in the U.S., need not apply!



Vol 49 Issue 51


Tell Us What You Think

Login to submit a comment

Comments appearing on this website are the opinion of the comment writer and do not represent the opinion of the Wellington Advertiser. Comments that attack other individuals or are offensive, unsubstantiated or otherwise inappropriate will be removed. You must register or log in in order to post a comment. For more information, read our detailed Comment Policy and Guidelines.




Business Leader Spring 2017


Barrie Hopkins
Barrie Hopkins
Barrie Hopkins
Barrie Hopkins
Bruce Whitestone
Ray Wiseman
Ray Wiseman
Ray Wiseman
Stephen Thorning
Stephen Thorning

Recent Columns

Bits and Pieces

  • Signature bonnet
  • Digital pantomime
  • Connect the dots
  • Generation gap
  • Little things
  • Tylenol kick
  • This Little Piggy
  • Nature's best
  • Canada's Business

  • The decline of civility
  • Irrational exuberance II
  • Speak up
  • An enduring register
  • A government assessment after one year in office
  • Gauge signals
  • Unpatriotic
  • Inevitable
  • Comment from Ottawa

  • The Syria question
  • Reflecting on 2016
  • Open, transparent combat mission?
  • Bad for businesses
  • Have your voice heard on electoral reform
  • Open and transparent?
  • Assisted dying
  • Leadership bid
  • Life-wise

  • Retirement
  • Canadas scarcity of calamity
  • Often we mirror our parents
  • Putting up with put-downs
  • A tale of two landlords
  • A letter from the campsite
  • Two shades of black
  • Precious memories
  • Queen's Park Report

  • Back to work
  • Merry Christmas
  • Remembering them
  • High-cost hydro
  • Six important issues
  • Emancipation Day
  • Great Lakes
  • Happy Canada Day
  • Special to the Advertiser

  • Death of JFK changed the world
  • Split Decision

  • Alternative voting methods
  • Student immunization records
  • Hydro rate cuts in Ontario
  • Housing developments in rural areas
  • Wi-fi on school buses
  • Rental fees for community groups
  • Municipal tax increases
  • Selling naming rights for public facilities
  • Staying Connected

  • It’s all about staying connected.
  • Stray Casts

  • Final lines: Its been great
  • Thorning Revisited

  • Oatmeal brings good times to Monkland Mills
  • Fergus’ Monkland Mills established in 1856
  • Arthur fans took their hockey seriously in 1950s
  • Augustus Jones determined present-day county boundaries
  • New Fergus hospital well supported by communities
  • Fergus beer brewing business ended with a bang
  • Town of Fergus’ first brewery opened in 1867
  • Crayons manufactured in Palmerston in 1950s
  • Valuing Our History

  • Railway passenger service waxed and waned over the 1900s
  • Tanner’s woolen mill in Mount Forest burned twice in a year
  • Elora principal George Edgcumbe ended his career in disgrace
  • Peter Perry a memorable principal of Fergus High School
  • Fire gutted Fergus building owned by Robert Kerr in 1931
  • George L.A. Thomson enjoyed career with American railroads
  • Department of Highways vowed to keep roads open in 1931
  • J.B. Perry of Fergus penned most successful local book of 1920s
  • WriteOut of Her Mind

  • Rock on
  • What I want
  • Own it
  • The puck drops
  • Sunshine & time
  • Family time - or else
  • It still means everything
  • Supreme embarrassment
  • column width padding column width padding column width padding

    The Wellington Advertiser





    Digital Publications


    Twitter Logo

    Free Press News Network Logo